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FAQ

Your car service questions answered

When is my car due a service?

Your Toyota’s service interval is dependent upon the model that you own.  Most Toyota passenger cars registered since January 2000 require a service every 15,000 kms or one year (whichever comes first).  Toyota Avensis diesel models registered from July 2015, Verso models registered from January 2014 and Toyota Proace models since January 2013 have a 20,000 km or 1 year service interval (whichever comes first).

Where your vehicle tows heavy loads frequently, you may need more regular servicing due to the potential strain that this may place on the engine. 

Failing to have your Toyota serviced regularly can endanger your vehicle warranty. If, for example, your vehicle develops a major problem during the warranty period and there is no evidence that your vehicle has been serviced as recommended, subsequent repairs may not be covered by your warranty.

Irregular servicing can also lead to reduced fuel efficiency, increased air pollution, and potentially damage the resale value of your vehicle.

Adhering to recommended service schedules also ensures your brake system, tyres, driveline and steering components are inspected regularly for correct operation and wear. So failing to have your vehicle regularly serviced can be putting your safety at risk and that of your passengers too.

How much will a car service cost me?

Please input your registration number on the home page to obtain a quote for service on your car at a participating dealer. Alternatively, a breakdown of prices available from the Toyota network for a range of service items is available here.

Where can I get my car serviced?

You can get your Toyota serviced anywhere within the Toyota network. You can get an instant quote for your Toyota car service and book your car service online at our homepage. For a list of our Toyota Dealers/Authorised Repairers, please click here.

What is a Service Plan?

Serviceplan from Toyota is a simple way to spread your vehicle’s service costs over a number of monthly payments, in the same way you would with other bills. As well as offering greater convenience serviceplan from Toyota can also save you money.  Find out more about Serviceplan.

Where can I get tyres replaced?

Please contact your local Toyota Dealer/Authorised Repairer who will be happy to assist you. For information on our network please click here

How do I know if my vehicle is included in a recall?

In order to check if your vehicle has an outstanding recall, you will need to have the registration number and Vehicle Identification Number (VIN) available.  Please contact your local Toyota Dealer or Authorised Repairer who will be happy to check this and carry out the recall for you.

Is my phone compatible with the Bluetooth system in my Toyota?

To find out information about Bluetooth compatibility, please contact your local Toyota Dealer / Authorised Repairer.

The owners handbook is missing from my car.  How do I get one?

A new owners handbook can be ordered through the Parts Department of your local Toyota Dealer/Authorised Repairer.  Alternatively, you can log onto the customer portal and view the manual online.  

Is my satellite navigation map eligible for an upgrade?

Please contact your local Toyota Dealer/Authorised Repairer or log onto Toyota Map Updates to check for eligibility.

Can I check the previous service history of my car or a car I am considering buying?

The service history of a Toyota is recorded in the Service Portfolio document which is supplied with the vehicle.  Toyota Ireland does not hold a record of an individual vehicle’s service history.

How long is the warranty on a new car?

All new Toyota vehicles sold in the Republic of Ireland come with a 3 year/100,000 kms (whichever comes first) pan European warranty.   In the unlikely event that an issue arises with your vehicle within this period the warranty will cover any issues arising from a manufacturing defect.  For more information, please see the warranty manual supplied with your car.

A Warning light is displayed in my car.  What should I do?

Please contact your nearest Toyota Dealer/Authorised Repairer who will assist you.

How much is the road tax on a Toyota?

To check the rates of road tax on your car, please visit the Motor Tax Online website.

Who do I contact if I need Roadside Assistance?

Please telephone 1800-741-700 from within the Republic of Ireland to contact Toyota Eurocare Roadside Assistance.
 

 

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